Accessibility Statement
Last updated: November 8, 2025
Domain is committed to ensuring that its website and online seminar platform are accessible to all users, including individuals with disabilities. We continuously work to improve the user experience for everyone and apply relevant accessibility standards where feasible.
Our Commitment
We strive to make our digital services perceivable, operable, understandable, and robust for all users. Accessibility is treated as an ongoing priority rather than a one-time task. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA as our target standard.
Scope
This statement applies to all pages and features available at domain.biz, including but not limited to:
- The main website and all linked internal pages
- Seminar registration and enrollment flows
- Learning program materials and structured content
- Contact forms and feedback mechanisms
- Account-related interactions and user interfaces
Measures We Take
To support accessibility, Domain takes the following measures:
- Includes accessibility considerations in our design and development processes
- Provides text alternatives for non-text content where applicable
- Ensures that content can be navigated using a keyboard alone
- Maintains sufficient colour contrast between text and background elements
- Uses clear and consistent page structure with meaningful heading hierarchy
- Avoids content that flashes or strobes at rates known to cause seizures
- Ensures form fields are labelled clearly and errors are described in text
- Tests key user flows with screen reader software and keyboard-only navigation
Known Limitations
Despite our efforts, some areas of our platform may not yet fully meet the target accessibility standard. Known or potential limitations include:
- Certain third-party embedded tools or widgets may not be fully under our control and may not meet WCAG 2.1 AA
- Some older documents or downloadable materials may lack full accessibility formatting
- Video content may have incomplete or auto-generated captions in some instances
We are actively working to identify and address these gaps. If you encounter a barrier that is not listed here, please inform us using the contact details below.
Assistive Technology Compatibility
Our platform is designed to be compatible with common assistive technologies, including:
- Screen readers such as NVDA, JAWS, and VoiceOver
- Keyboard-only navigation
- Browser zoom and text resizing up to 200% without loss of content or functionality
- High contrast display modes
We recommend using an up-to-date version of a major browser for the best accessible experience.
Alternative Access
If any content or functionality on our platform is inaccessible to you, we are committed to providing the information or service through an alternative method. Please contact us and describe what you are trying to access and what barrier you have encountered. We will respond promptly and work to provide an appropriate solution.
Feedback and Contact
We welcome feedback on the accessibility of our platform. If you experience any difficulty accessing content, have suggestions for improvement, or wish to request content in an alternative format, please reach out to us:
- Email: [email protected]
- Phone: +1 418 722 9199
- Mailing address: 3525 Dumfries St, Vancouver, BC V5N 3S5, Canada
We aim to respond to accessibility feedback within 5 business days.
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you may escalate the matter through the appropriate regulatory or oversight body in your jurisdiction. We remain committed to resolving all accessibility concerns in good faith and in a timely manner.
Review and Updates
This accessibility statement is reviewed and updated on a regular basis to reflect changes to our platform and to document our progress. We are committed to transparency and will update this page whenever significant changes are made to our accessibility approach or when new limitations are identified and resolved.